Shi Salon

10/06/09

TERRIBLE Service- No Show by the Owner!

by bmw708 at Citysearch

I had an appointment with Tiffany, the owner of the Salon, at 8:00 am. When I had called to make the appointment, I explained to Tiffany that I was getting married in a few weeks and was hoping for a great hair cut. She explained how she would do a consultation before the cut.

My appointment was the first of the morning, and my visit began by having to wait for someone to come open the locked salon. The employee did not arrive until approximately 8:05, five minutes after my appointment.

I sat in the salon for approximately 20 minutes, and finally asked whether my appointment was in fact at 8:00 or if I had the time wrong. I was told that Tiffany was "running a little late".

Around 8:30, an employee decided to wash my hair, as Tiffany still had not arrived. I was unhappy that my hair would be washed before meeting with the stylist for a consultation, but by that point, I was more interested in saving some time.

By 8:45, Tiffany still had not arrived. I asked for an update and was told that she was "on her way". Another employee told me he was going to blow dry my hair, which I refused. I've never heard of having your hair dried BEFORE the cut. After I refused the blow dry, the employee walked away rudely.

At 9:00, one hour after my appointment, Tiffany still had not arrived, so I left the salon.

I was extremely disappointed and frustrated with this experience. There was a complete lack of professionalism from the entire staff. No one acknowledged that Tiffany was extremely late, and I was only given "updates" when I asked. No one ever apologized for the inconvenience. I expected a call or card from Tiffany/the salon apologizing for the situation, especially considering that I was coming in as a bride before my wedding, but I never heard anything from the salon.

Stay away from Shi-- they are completely rude and unprofessional!

• Pros: None
• Cons: Service

09/20/09

repersented well

by chrystalnumber1 at Citysearch

I seen you all on T.V for your salon when you traded places with some L.Aer's and you all did great you showed them what STL is all about!! That's what's up keep doin what your doin!!

• Pros: Hair

06/08/09

No place like it

by TRhodes at Citysearch

I love Shi. I found them when I lived in STL. I happen to see a young lady walking through the mall with her hair looking just FIERCE. I asker her where she got it done and the rest if history. I love Marie, the owner, she is wonderful. The entire staff is friendly and the salon has a wonderful atmosphere and feel about it. I now live in Washington, DC and have yet to find a salon that take as much pride and care in doing my hair. From Detroit to Washington DC I have never been to another salon/stylist as good as those at Shi salon. When it was time for me to get my hair re-cut I flew all the way back to STL just to see Marie. And, on top of cuts and color, they do some of the fiercest weaving I have ever seen.

Lynn, who I don't believe works there anymore, also owns a salon and does the best eyebrows you will ever see. Thick full and natural!!! Ask them about her as well.

• Pros: Best Hair Salon and People
• Cons: None