Very Poor Customer Service.
Very poor buisness practices. One day they will deliver to you and the next, they will not. I heard the delivery person actually say in a whiny voice, "Uhhh, I don't want to deliver there tonight." When I spoke to the manager she told me, "Then don't order from here anymore." When I asked her for the owners contact information she refused to give it to me stating that "James" doesn't want them to give this infromation out because, "...he would be getting letters all the time." I think James would want to know that his employees are turning away buisness. If you are reading this James, it may be time to have a little talk with a few people.