Jay Wolfe Toyota
Ballwin, MO 63011-3702
Phone: (636) 207-3900
User Reviews for Jay Wolfe Toyota
04/01/2008 Posted by ginascarz
I cannot tell you how much joy they've zapped out of the new car buying experience. While our sales person Mark Mueller was a sweetheart of a guy, they forced him to share the deal with your typical car salesman Shane who more less did nothing other than say "hi" when we walked in the door. Not only did he try to get me to take a car that i didn't order (arguing that I must've ordered this one), but they lost paperwork, overpromised and underdelivered on the date the car would be ready (not once but twice) and then lied about calling me to sign paperwork causing me to almost leave town on expired temp tags. All the while, not offering anything to sweeten the deal or to make it all "feel better" at the end. I must say that I would never recommend them to anyone, friend or foe. They are clearly all about making the sale, what happens after that they could really care less. Oh, and by the way, we bought TWO cars from them that day!
Pros: Mark Mueller
Cons: Everything else
03/22/2007 Posted by henbacker
They have a huge selection on their lot, but I have to wonder if it is because they never sell a car except to real suckers that will pay whatever these guys want them to. Asked them to beat an under invoice quote that I had already gotten from several area dealers and their response was a quote of more than $1000 *over* invoice. They refused to budge from that quote, too! In fairness, we have used this dealer to do an oil change or two on another Toyota that we own, and they've done such at reasonable prices. So maybe the scam at this dealer is the sales more than the servicing. I certainly hope that's the case, or they'll be out of business really soon.
Pros: lots of cars on lot
Cons: new car price quotes are terrible
