Renaissance St. Louis Grand Hotel

Recommends

alyssa55

Joined 2 years ago

Great Hotel BUT.... It's a great hotel but if any of you are looking to save some $$ then book it at referer.us/8/GoodHotelDeals They usually have some pretty good deals on there!

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Contributor

Joined 10 years ago

Luxury accommodations, pampering amenities and expressive decor are the trademarks of this upscale Marriott-owned property.. In Short
Guests looking for an escape from the cookie-cutter hotel experience will enjoy Renaissance's many special touches. Stylish guest rooms are equipped with a 25-inch TV, radio, iron and ironing board, and coffeemaker. Guests may luxuriate in a sumptuous bed with a soft feather blanket and plush pillows while reading a complimentary daily newspaper. Other property features include a fitness center, relaxing Club Level lounge for cocktails and conversation and convenient concierge, laundry and valet services.

Recommends

Cory Birkett

Joined 9 years ago

Luxury accommodations, pampering amenities and expressive decor are the trademarks of this upscale Marriott-owned property.. In Short
Guests looking for an escape from the cookie-cutter hotel experience will enjoy Renaissance's many special touches. Stylish guest rooms are equipped with a 25-inch TV, radio, iron and ironing board, and coffeemaker. Guests may luxuriate in a sumptuous bed with a soft feather blanket and plush pillows while reading a complimentary daily newspaper. Other property features include a fitness center, relaxing Club Level lounge for cocktails and conversation and convenient concierge, laundry and valet services.

Doesn't Recommend

luxetraveler

Joined 5 years ago

Really not a 4 star place. This place is only 4 star if you are a midwesterner that really has never had 4 and 5 star service. I stayed here for business and had booked a suite. I check in, go to the romm to find a normal room. After having to switch to the correct room, I ordered room service. The wrong meal arrived. I called down for a blanket/comforter for the pull out sofa as it was quite cold outside. After 45 minutes, none had arrived. Called a second time. A man brings a paper thin blanket! When I asked for something bigger, I am told there is none. Called the desk again. This time, I am brought up a large duvet COVER. Nothing in the cover...empty!!! I walk to the lobby. In the lobby I see the same type of duvet cover framed on the wall. At 1 am I am waiting in the lobby to speak with a manager. After having to wait 45 minutes I see a manager.

The manager actually tells me that is the comforter and doesn't understand the difference!! I had a normal comforter on the bed in my suite so why is it so hard to just get another one. The next day I call down to have the room serviced during the day. I return at night to an uncleaned room. If you have ever stayed at a real 4 star establishment you will know the service here is 2 stars. DOn't stay here. Stay at the Clayton on the Park, or the Chase Park Plaza, both maybe 10 minutes away.

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HunterPrice

Joined 5 years ago

Excellent Service & Staff. Renaissance Hotel has excellent service. CPA Mary L. Knopf, Ladue, provided tremendous service to our seminar held at the Hotel. Financial Planners held the event October 28, 2007 and was a great success.

Recommends

lisaemmert

Joined 10 years ago

Wonderful Service. We spent 5 nights here w/our 8 week old son. The staff was very professional and attentive. Rooms were nice and comfortable, especially comfortable beds. There is a Starbuck's downstairs, which was nice. We walked to the Dome for the Ram's football game. Ate bkst once in the Capri restaurant.....the food was OK, but overpriced. Other than that, a wonderful stay. I would highly recommend.