I grew up in Warrenton, and all the past times I had been in Publishers Warehouse I was never impressed. It was cluttered, expensive, and not very friendly employees. However, I decided to give it another try when I was back in town this weekend. I was pleasantly surprised! They have EXCELLENT prices, lots to choose from, and the employees are friendly. The woman I spoke with said they are now owned by another company. I guess that makes all the difference. I'm glad I gave this store another chance....now I'm just disappointed that I dont have one near me!