Vision Center At Walmart

Chasity P.

Joined 2 months ago

WORST WALMART EVER!! i think they teach their cashiers and managers to be rude to customers. I will NEVER shop there again. Walmart is expected to be a "friendly" store not a store where the employees are rude and yell at customers

Doesn't Recommend

guest g.

Joined 1 year ago

Walmart vision center. I won't rant about the substandard quality of service at my local walmart because i'm used to it and don't expect much as long as they get the job done. I only go to walmart for the cost of lenses because it's almost double the price everywhere else in the area and i can't always order online. Their lab is the real problem. Very mild rx, same in both eyes, lenses are cut differently. I use premium brand frames not sold at walmart. Sometimes lens pops out or there's a gap between lens and frame large enough i can put a sheet of paper through. Had to wait 10 days for my glasses and then lenses went back twice. They always screw up one side. When i finally got my glasses i noticed instead of gray lens like i asked, it was green. Now in the recent pair they got one side perfect but the other side they cut the lens too thin in some spots so it appears as if there's a gap between the lens and frame. Walmart staff refused to ship lenses back to the lab to have it redone. I don't know if i want to return to walmart for lenses. It's about the same hit or miss lottery everywhere else so for me it's the cost. Their scratch resistant polarized lens is about the same or inferior to others.

Doesn't Recommend

Golden55

Joined 5 years ago

Bad Customer Service. I have enjoyed shopping at Wal-Mart in Wood River, IL for awhile until Saturday when after my daughter checked out her cashier re-inspected her receipt and stating how did your card pay for paper goods. My daughter look at her and asked what are you talking about. The cashier just assume the card was EBT and my daughter, (African-American), stated I used my debit card so what are you talking about. The cashier answer OH. Never once did she apolozied for assuming just because she brought over $100 in groceries that she paid with her money instead of food stamps. This was really hurtful and a racial assumption unpon that cashier part who was a Causian. I hope they start realizing just because you are of a difference race you can still work and not depend on state assistance.

Recommends

Contributor

Joined 10 years ago

The familiar smiley face representing the world's largest retailer stands for dependably low prices and customer service.. In Short
What started as Sam Walton's vision in 1962 now accounts for more than $200 billion in annual sales. The well-respected discount store emphasizes value, customer care and variety. Thirty-six departments offer everything from shoes to DVD players, including apparel, health and beauty products, electronics, toys, fabrics, craft supplies, jewelry and outdoor equipment. Popular clothing lines include Levi Strauss, Wrangler and No Boundaries. In addition to a wide range of computer equipment, Wal-Mart Connect Internet service is also available.