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Dragon Palace

1 Southview Plz Ste A, O Fallon, IL | Map it  

62269 38.582201 -89.904601

(618) 632-2288 | View Website

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Features

Neighborhoods:
O Fallon
Categories:
Restaurants
Cuisine:
Chinese

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Reviews for Dragon Palace

firstreviews

Member since Jan, 2012 View Profile
1Review
0Photos
Joined 4 months ago
5.0
January 24, 2012

good fresh food good people. best Chinese food i have eaten. i am not sure where some of these reviews came from must have been before new owners. i have been all through the restuarant and have not seen a sign about finishing your p[late policy though i would like to see everyone finish what they take as i am sure the owners would also.as for the manager being rude she is diffently not a he and she is very kind and helpful and i am sure if you are not happy she would take care of the problem without rudeness. if you guys would give another chance to the new owners you would change your mind.

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Deannanjim

Member since Aug, 2011 View Profile
1Review
0Photos
Joined 9 months ago
1.0
August 04, 2011

Ok food but outrageous "Finish your plate" policy!. I went into Dragon Palace for the lunch buffet with my three children. The decor is nicer than you might think from the outside and the food is ok. That's where the positives end. The main problem I encountered was that they apparently have a policy in place to charge $3 "per serving" for any "uneaten/wasted" food left on the plate! This was clearly stated on numerous signs all over the buffet, but unfortunately I didn't see it until my children had already started filling their plates. If I had, I would have left immediately. I had never seen a policy like this at a buffet before and it made the whole experience a miserable experience for everyone! There were several things I tried that I didn't care for, but had to force it down anyway in order to avoid this extra cost! The same with my children. We were all afraid to take more than a tiny bit in case we got full and couldn't finish!

While I understand the restaurant's desire to minimize waste, this undermines the whole purpose of a buffet! I like to try foods I haven't eaten before and also sample favorites that might be different at different places! Also, the wording was vague enough to be interpreted any way the management wanted. Is food that you didn't like "wasted"? Is food you liked but couldn't finish "wasted"? What do they mean by "per serving"? Each person? Each plate? Each entree? That could get expensive FAST!

I guess this isn't the place for anyone who likes to experiment with new foods or flavors and also anyone who doesn't know EXACTLY how much they will eat before they sit down! I won't be going back.

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cmp2011

Member since Feb, 2011 View Profile
1Review
0Photos
Joined 1 year ago
5.0
February 15, 2011

Excellent food at reasonable price. Dragon Palace has excellent food and service. Along with having excellent food and service their food is also healthy. The food is not very salty either, I believe the food has the right combination favor to them. Their prices are very reasonable. Everybody there is sweet and friendly. Once you walked through the door everybody there greet you right away. The atmosphere is very friendly. The environment is clean. There is a lot of variety you can choose from. Everybody there will try their best to give you the best experience possible. When I was there everybody tried their hardest to give me a wonderful experience. I would highly recommend Dragon Palace to anybody.

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floridabound2011

Member since Jan, 2011 View Profile
1Review
0Photos
Joined 1 year ago
1.0
January 31, 2011

Don't Waste Your Time. We have visited the Dragon Palace several times in the past and have had excellent food and great service. This time was horrible. My wife and I went around 1:30 for the lunch buffet. The waiter acted like we were bothering him to get our drinks. The food on the buffet was dried out and chewy, like it had been sitting for a long time. When the waiter FINALLY came by to ask how things were, we told him. He brought the owner over who became defensive and very rude to us. He didn't make us pay for what we had ate, I offered to pay him. As we were leaving he insulted my wife. I will never go there again and I would never suggest this place to anyone.

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lovefoodtoo

Member since Jan, 2010 View Profile
2Reviews
0Photos
Joined 2 years ago
5.0
January 13, 2010

Best Chinese Food I've Found.... This was my first time to Dragon Palace, I drove by and when I googled it, the reviews here left me hesitant...but I went anyway because I LOVE chinese food. We had a WONDERFUL experience! My wife and I first went in to get take out and they offered us a buffet to go! We got to sample a little bit of everything and every bite we too was delicious! The owner recommended that next time we come in to eat because the food is better fresh - boy was she right! We went in about 3 days later for their seafood buffet at night (Friday/Saturday) and for less than $15 we got all you can eat HOT crab legs, peel and eat shrimp, butterfly shrimp, seafood deluxe, chicken sticks, amazing chocolate cake - you name it, it was there! They do use imitation fried scallops, but I've yet to go to a chinese buffet where they dont. The food was not salty as the other user said - it was fresh, crisp, savory and quite delicious! A must try for anyone who loves chinese food! The owners are also very friendly and whenever we order take out, they always throw in some free appetizers for is! I go there for lunch when I'm working and you can't beat the price - all you can eat buffet, in and out, no waiting, and less than $7!

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