Took 6 Months to Correct Haircut and Color. 6 months ago I went to Matthew Robert, and my hair is still recovering. I felt like I was alone until I read the other reviews. My hair was butchered and chopped. Nothing left to fix. And the highlighting?? I looked like Cruella DeVille. Horrible experience. And - loads of "hidden" charges at checkout, for conditioner I didn't ask for, styling I didn't ask for, etc. etc.
Are you serious?. This is the worst experience I've ever had. The stylist did not give me what I asked for. When I asked her to correct it she refused. Later on the owner (same one as below) was incredibly rude. This is why I don't go to this type of salon.
I Found The Salon For Me. I found Matthew Robert Salon through a friend about six months ago. At my first visit I was very impressed with how the stylist explained everything they were doing and why. Because I often call last minute, I have seen a number of stylists there. I have always been happy with the results.
Hair broke off and fell off.. My hair broke off and was ruined. I could not have extensions and is only 3 inches long in several places. When I asked for money back, owner argued, was rude, and hung up on me. First time this ever happened. I cried and cried. I paid over $200.
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