Glass Doctor
9400 Manchester Rd
Saint Louis, MO 63119
Call Now: 866-427-1083 or Submit an Online Request
- Service Area:
- Saint Louis, MO
Business Information
Provided by
In Business Since
1988
Overview
Glass DoctorŽ is one of the largest and fastest growing glass repair and replacement companies in the world. Our organization services the needs of thousands of customers each day. Of utmost importance to each of those service calls is Glass Doctor's mission of providing professional services with excellent workmanship and attention to detail--always striving to exceed the expectations of each customer. We accomplish our mission through a unique system whereby locally owned and independently operated Glass Doctor Franchises deliver our services using the Glass Doctor Customer Service Philosophy.
Glass Doctor is the leading expert when it comes to the design and installation of custom shower enclosures. We offer a wide variety of shower doors to fit any budget. Whether you are looking for a basic framed shower door or an elaborate custom enclosure, the best combination of quality, price and service is available only from Glass Doctor. A beautiful shower enclosure is the centerpiece of any bathroom. It anchors the room, directs the light, catches the eye, and significantly increases the resale value of your home. We service a discriminating clientele. The best architects and designers in the country have used Glass Doctor on their shower door projects. We have installed custom shower enclosures for thousands of satisfied clients . We will guide you through the entire process, design, budget and installation . Don't leave these important details up to just anyone.
With our lifetime warranty and competitive pricing, you just can't beat Glass Doctor ..
Expertise
- Glass Shower Door or Enclosure- Install
- Glass Shower Door or Enclosure- Repair
Services Provided By This Professional
- Glass & Mirror
User Reviews for Glass Doctor
03/18/2008 Posted by Aloush
Terrible service. My windshield was cracked, they came and replaced it and I noticed there was a huge air leak when driving home that night. They have since come out 2 more times and it still doesn't fit properly and leaks. The last guy put tape on it! The manager of the shop is unreal. He will not give you a name or number of anyone else to complain to. I never received a single apology for the inconvenience or the fact that the car is still not fixed. I will have to go somewhere else to get this fixed properly. Be sure and check them out - 37 complaints in 24 months! Managers response to that "Can't please everybody"
03/11/2008 Posted by sltcvm
I had to have a windshield replaced on my luxury sedan. I was asked to bring my car into the shop so that they would have it in the garage and all the tools necessary at hand. Instead of working on my car in the garage, it was left outside with the windshield removed when a snow storm came through. When they gave me my keys back, the inside of my car was wet. My leather seats and dashboard were wet. Water was pooled in the window switches. Upon reviewing the workmanship, they sliced off part of my molding and broke a plastic clip on the same molding. The windshield leaked air in the corner. I made two ensuing appointments for warranty repair. They failed to show up to the 2nd appointment after I confirmed it twice that very afternoon. They did not call to tell me they weren't coming. I had to take my car into the shop the next morning to get it repaired. I would not recommend nor ever use Glass Doctor again. Their price was the lowest in town but it wasn't worth it.
Pros: Issue was finally resolved
Cons: Poor customer service, faulty installation, disregard for my car
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