Pep Boys
Los Angeles, CA 90028
Phone: (323) 469-1195
Editorial Description for Pep Boys
Offers everything from shocks to XM radios. Auto service includes engine tune-up, wheel alignment and brake maintenance.
Insider Tips
Know Before You GoAppointments are not necessary for oil change or battery, headlight and wiper-blade replacement.
Save MoneyCheck the Pep Boys website for deals in your area.
The ExtrasNeed a tow? Call (866) TOW-2-PEP to get towed to the nearest Pep Boys. The fee is less than $100, regardless of distance.
User Reviews for Pep Boys
05/30/2008 Posted by MoxieTheCat
Right before I turned over my keys to the guy writing up the service on my car, he said to make sure to take anything valuable with me so I took the bills out of my change drawer but left the change. The next day they quoted me over $1K worth of work when I'm pretty sure I don't need most of it. I put about 1500 miles on my car last year and do regular maintenance (e.g. oil changes, etc) so I decided to pay for the inspection and diagnostic tests they ran but take it to another mechanic. They were rude because I didn't want to do the work they recommended and while driving home, I went to put the bills back in the change drawer only to discover it was completely empty. Not a penny, not a piece of lint. If they had left a few coins, I might have doubted myself on how much was in there to begin with even though I had taken the bills out right before turning over the keys. There was no doubt about it - Pep Boys ripped me off not only on the service but stole all my change. I didn't have much in the car but now I need to do a complete inventory of the glove box, trunk, etc. just to make sure they didn't steal my spare tire!"
Cons: Dishonest
08/13/2007 Posted by sdkidwalkinginla
It took 3 hours to get an oil change here! and they kept telling me "it'll be done in 30 minutes" and so Id come back and they'd tell me it again and again. Biggest waste of my time!
Pros: Non
Cons: I grew a beard waiting for my car to get an oil change
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