Ballwin >Food & Dining > Kfc
15493 Manchester Rd, Ballwin, MO | Directions 6301138.593174 -90.567649
Sun - Thu, 10:30am - 9:30pm; Fri, Sat, 10:30am - 10pm
I've never smelled anything worse – Now, my family loves their chicken. Sadly, that was not the case the night I visited this Manchester KFC. I ordered a bucket of crispy chicken for us, my first huge mistake. We finally received our order after twenty minutes. The crew was so busy jabbering, apparently they forgot to remove my meal from the fryers, only instead of remaking it, they served it to us. I demanded to see a manager about the charcoal in a bucket. A fellow named Charlie walks up and says, word for word, "You ordered it crispy." I pointed at the blackened pile of poultry, and demanded our money back. Oddly, he refused, and began to recook the meal. I looked back, and he was drinking something from inside a brown bag, I could only assume it was alcohol. He began shouting about how much of a problem we were to his co-workers, and anyone else who cared to listen. My wife became so embarrassed that she walked to the car with the children. At this point, since I'm unable to recoup my hard earned money from this drunk manager, I ask for the meal to go. He absolutely flips. He takes the bag he was drinking from and hurls it against the wall, confirming my alcoholic suspicion, bags my food, and throws it onto the counter, breaking open a styrafoam container of gravy all over my meal. We will NEVER visit this, or any other KFC ever again. It looks like we'll have to learn to love some other restaurant. Thanks Charlie.
MANAGER IS OUT OF CONTROL – When I received my order, everything was wrong. When I asked for a manager, I was stunned. The guy I saw out by the dumpster drinking a tall can came out and asked me what the problem was. When I told him he said maybe I should go somewhere else. When I asked for my money back, he refused and said he would get the order right. Instead of handing me the food, he threw the bag at me and all my food landed on the floor. I will never go back as long as this manager, Charlie is working there.
For more than 60 years, this all-American institution has been serving its signature chicken and home-style sides. – In Short
Established in 1939, this fast-food restaurant still makes its legendary fried chicken with the closely guarded blend of 11 herbs and spices originally created by founder Colonel Sanders. Modern additions to the menu include oven-roasted renditions of its chicken sandwiches, popcorn chicken, potato wedges and wraps. Classic sides include flaky, oversized biscuits, steaming-hot mashed potatoes and gravy, smoky-sweet baked beans and crisp, generously dressed coleslaw. Kids and adults love the "little bucket" parfaits of pudding desserts.
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