Recommends

Substance P

Joined 2 years ago

Best Chinese Food Hands Down!. Hands down....the best Americanized Chinese Food I've had so far!

The service is amazing when sitting in or dining out. They greet you with a smile and are quick with your orders and bringing the food to your table. Plus, they come around often enough to keep your water glass full and tea kettles filled. The manager is usually around during the lunch hours to talk and share conversation as well!

The seating arrangement has great variety from small tables and booths, to big round tables for a larger party. In addition, there is a great family atmosphere. I've brought friends in for a quiet lunch and often bring multiple members of my family in for dinner.

Aside from the service and atmosphere, there are no words to describe the food! I am a HUGE fan of krabrangoons and this restaurant has the BEST...without a doubt! They use a good portion of REAL crab meat in combination with their cream cheese. All of their wontons and krabrangoons are hand prepared from scratch and you can taste the difference! Don't forget to try the boneless hot braised chicken, general tso's chicken, black pepper steak, and beef and broccoli! Those are some of my favorite dishes. You will not be disappointed!

Overall, great food, great service, great atmosphere, great restaurant! No doubt you'll be hooked if you give it a try!

Recommends

CSMobileUser

Joined 5 years ago

Great food-great prices. Best beef and brocoli in town. Also try the hot braised chicken also

Doesn't Recommend

NoThanks5

Joined 5 years ago

Horrible Service. Cheap chinese is just that....cheap, good food. At Hunan Empress, while the food is good, the service is horrible.

Our order was incorrect. Mind you, the item in question cost a whopping $7.95. Instead of swapping out the dish for the correct item, the owner argued with me so much I lost my entire appetite. With the cost of living soaring so high, dining out for our family is a treat. We will not be giving our business to a restaurant who doesn't pride themselves on customer satisfaction. I sure hope it was worth it as we will be taking our business across the street to Summer Palace.

Recommends

combo

Joined 8 years ago

Great, reliable restaurant. My family has been eating at Hunan Empress since I was a little girl. We have always enjoyed the food, service, and location. While the bathrooms could use remodeling and the booths could be refurbished, I have always thought that the quality of food is excellent. I am very picky about cleanliness, and the restaurant delivers. The price is fine, and we always have leftovers. Hunan Empress has the best egg rolls I've ever tasted. Tea is offered free of charge.