Worse service I've ever had in my life. Very disappointed in Pirrone's Pizzeria. I recently bought their $20 off Groupon and went in to use it tonight. My total came to just over $21.xx with taxes. I hand them the coupon and my credit card and they said they could not accept credit cards because the total was less than $5. Huh? My total was $21.xx, not less than $5. They said since I was using a $20 off coupon (that I paid $10 for!) my total was only $1.xx and they could not accept my credit card. I walked out. Horrible customer service! I've heard of little gas stations requiring a minimum payment but a restaurant? Suck it up Pirrone's, you told a paying customer you didn't want their money! I thought the point of Groupon's was to get more new customers not to chase them away.
Perfection. So far, this is the best St. Louis style pizza I have had period. Some come close, but I would choose this place any day. They have a full Italian menu, but I have never ordered anything but the pizza and salad. I am sure most people are the same way. There is just no point of going beyond those 2 items. If you want to show someone from out of town what St. Louis style pizza is, do them a favor and avoid the joke that is Imo's and take them here. Sometimes the wait is long, but that is only because perfection can not be rushed. They have a place in St. Peters now too. Personally, I think they could franchise this place and crush Imo's.
Pizza is good, with VERY poor buffet table service.
I'm referring to the buffet. They're fully aware of people being unhappy about their failure to keep the buffet table adequately supplied, particularly with Pizza. We're often stuck in the buffet line, waiting for pizza, with many other disgruntled patrons. One lady remarked to me, "Each time I come here, I swear it will be my last, yet I return anyway".
Management either doesn't care, or refuses to address this problem. There's nothing more frustrating then being promised and paying for a buffet, only to find the food they promise to be available is difficult to get. More times than not, we've had to just take whatever pizza was available, often times after it has been severely picked over, rather than be able to get the pizza we desire with our choice of toppings.
They have a strong crowd for the buffets. But they simply refuse to delegate the manpower necessary to keep the pizza buffet steam table adequately supplied. And this is the case, each time we visit Pirrone's. Don't bother to complain, we have and it accomplished nothing.
Pirrone's earns an A+ for over 25 years and 3 generations.. Over 25 years ago we were first introduced to Pirrone's Pizza. We were relative newlyweds. We brought our parents the next weekend. Tonight we took our newly married daughter and son-in- law there for dinner because they missed the pizza on their two week honeymoon. Since our initial visit, we have introduced this place to many more friends and family members. The place wasn't fancy, but neither were the prices. The waitresses may not all be polished; they may be just ordinary people working to make a living; many young high school kids, some mom's working second jobs and some professional waitresse make up the force. In all the years, we have never had "bad' service, but admittedly some servers are faster, better, cuter and nicer than others; then again so are some coustomers. Not one to abandon a good thing, I usually stick to salad and pizza, although I do like the breaded mushrooms a LOT! T I Then, I tried the lunch buffet one day. There was never a shortage of hot pizza; however the selection was limited to 3 or 4 types. There was a wait for a table. I was invited to a Bridal Shower in one of the newly opened banquet rooms and had pasta with meat suace and pasta con broccoli. The banquet rooms are very nice, and spacious. "Around the Corner" location has expanded and the initial location closed. It is clean and attractive but the place isn't fancy by any means. Let's be realistic! Mom and pops places couldn't survive all of these years; though hard times and good times, if they weren't doing something right. If you haven't tried this place you are missing the best pizza I have ever had! The secret here is the crust, or is it the sauce? No, I think it is the combination of the cheeses-it really is wonderful!
Love It!!!. I was just in Pirrones and the place looks FANTASTIC, after there remodel, it has so much more seating and the colors and decor are GREAT!! Love the Party Room you can rent for any kind of occasion. Keep Up the Great Work!! Everytime I come in I am never disappointed.
Best Pizza and Salads!!!. My friend Anne and I grew up in Florissant, and ate at Pirrone's every week... the pizza and salads were delicious! And the atmosphere was very homey. I moved to West County in 2000, Anne moved to St. Charles. We have yet to find a pizzeria that tastes as good as Pirrone's. We make a point to take a trip out there every month to enjoy the great food!!! Thanks Pirrone's for some great memories :) You need to come to West County!!! :)
Don't waste your time or money, tasteless and poor service. I had high expectations for Pirrone's, I heard the pizza was good. We arrived around 9:00p.m. and saw several empty tables and four or five workers hanging out by one of the tables. We had to wait 20 minutes for a party tolleave their table even though empty tables were in plain sight. We ordered several salads and pizzas. The salad arrived with lots of wet lettuce, cheese and very little dressing. Oh well, we wanted pizza and if the pizza is good we could excuse the poor salad. The pizza arrived and the pizza had no taste. It was like a piece of cardboard. I can't imagine why anyone would eat this pizza. I have had frozen pizza that was better than Pirrone's. Also, the waitress was terrible. The restaurant was dirty, the table cloth was incrediby old and wore, the whole place looked like it might be shut down anyday. do not waste your time and money at this place. I can't believe people actually eat there, what a terrible pizza place, stay away and do yourself a favor.
Best Pizza & Special Salads. Pirrone's has the best pizza around. To the person who said something about Kraft singles as the cheese for the pizza ignorance is bliss those are provel slices and they melt so nicely with the sauce to create the most wonderful tasting pizza me and my family and friends have ever had. The special salad is also exceptional someone said to get the house dressing which is good but I recommend creamy italian. It just tastes sooo good.
This the best pizza in the world. The special salad is the best salad ever..
You must get the house dressing on the salad. It makes the salad better than anyone's.
I wish they would open one near O'Fallon,mo so I would have to drive 30 min. to get to them. But I would still drive that far for the best pizza ever and best salad.
We Also Had Long Black Hair In Our Pizza. We pointed the flaw out to our waitress who seemed frustrated when we complained. We requested to speak to manager. As with the previous lady who complained, we were never given an opportunity to speak with manager. We believe the attitudes that permeate here, are not very apologetic. It really doesn't matter whether the hair on the pizza is a human hair or a hair from a pizza brush. Both of these items are a disgusting unappetizing thing to be contained on food you're about to consume. If their response was more apologetic rather than standoffish, we believe it would go a long way towards making an unpleasant situation more tolerable. I also agree with previous poster about the cleanliness of Pirrone's. At times when it is very busy, the waitresses have a difficult time keeping the areas clean. And as a previous poster stated, the buffet at times is very poor in keeping pizza available to eat on the steam table. Buffet time there is usually quite busy. As a result you can often wait longer to get pizza to eat, then if you had just ordered your own personal pizza to the table. All in all, we weren't very pleased with our dining experience at Pirrone's.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!