Terrible. Went here on a Tuesday night and were seated right away at 7:30. It all went down hill from there. The service was slow and our waitress was rude. The menu is unbelievably overpriced and our steaks were average at best.
Awesome expierence. Great service and unbelievable food!
Terrible Service. I have to give 5 stars to the kitchen. Everything hit the table as ordered and well executed. Meats cooked to order, etc. The food was very good. However, at the prices a downtown steakhouse commands, there should at least be decent service. Sadly, our server was at best distracted, at worst just hated his job. Didn't inform us of the nights specials. No bread service. Dropped main course and said "do you need anything else" when bussers had cleared all silver from the table. Well, yes we'll need utensils. Very noisy room. And maybe it's just me but, how can you find a decent Zin or Shiraz on those wine lists that go from light to buttery to big boy. Please: List by varietal or region.
Steak - Good; Everything else - BAD.
First, let?s get to the good. The Steaks were all superb, and all but one expertly prepared. One was substantially undercooked. The quality of the meat was outstanding. The appetizers of Calamari and Escargot were also delightful, though no better than average. The bar drinks were generous.
Now unfortunately the bad. Side dishes were mediocre at best and appeared to be basically an afterthought .
The room in which we were seated was warm to hot and we were basically told "too bad"
The waitress knew nothing about the menu other that what we ourselves could read. Asked to comment on particular dishes, she could provide no insight.
We were not offered a wine list. We requested one, but didn?t get to order until after dinner came. We ordered a Cabernet, but received a Merlot of the same brand. This wasn?t discovered until after all glasses had been poured and we had begun drinking it. The person to whom she showed the bottle couldn?t read the label without his glasses. That is no excuse. It?s unacceptable to bring the wrong bottle. While quite nice, I found the flavor odd for a Cab and double checked the bottle. When questioned, she asked if we wanted her to take it and finish it herself if we didn?t want it. I suppose she was being cute.
It was nice of her to overhear our conversation and bring one person celebrating a birthday a piece of cheesecake. Too bad she dropped it off without inquiring if anyone else wanted desert. So while the birthday girl ate, we sat. We were eventually offered a tray but had to request a desert drink menu. Kudos for having Otima Port.
While some may view many of these observations as petty, these are completely unacceptable missteps in service execution. At $100/person, I expect professional level service staff and experience. Our experience was hardly that. I have no issue paying a premium for a nice night out and we do periodically but the experience has to match the outlay. This night it did not.
Great service, great food, great atmosphere!. My girlfriend had the day off from work and I did not have to work until that evening, so we decided to have a lunch date at the new Mike Shannon's. Although we had been there several times to socialize, have drinks and to celebrate before and after baseball games, we had not had the chance to make it there for a nice sit down meal. We arrived just as the lunch crowd was starting to pick up. Despite how busy it got, the atmosphere remained pleasant and our server remained attentive. She was very knowledgeable about the menu and gave us some excellent recommendations. For our appetizers we ordered calamri and the gourmet sliders(4 burgers: Salmon, Turkey, Wagyu Beef and Prime Beef). As if this was not enough, our entrees came with a salad and a side dish du Jour(sauteed red potatoes). My girlfriend ordered the steak and shrimp and I ordered the tenderloin filet. Despite how good the food was, our eyes were bigger than our stomachs and we had leftovers. Our afternoon there was pleasant and we never felt rushed. We both appreciated the time they allowed us between courses without bringing the dishes out so close together. The sports memorabilia that decorate the place are plenty to be admired. Many sports celebrities frequent the place to dine as well as socialize and three were seated around us that day during lunch. In addition to the main dining room, the place has private dining booths, private dining rooms, a terrace, a sports bar and is a popular social scene. On days of baseball games, a special section in back, The Outfield, which looks over Busch Stadium, is open and offers a bar ,a DJ, dancing and a private deck. Each one of our previous trips to Mike Shannon's had been a great experience and our first real meal at the restaurant was no disappointment. We will continue to frequent the place and recommend it to others.
Great atmosphere and perfect for entertaining out of town guests!. As a regular at STL eatries Niche, Copia, Riddles, Atlas, Kreis?, Monarch, etc I had yet to experience the new Shannon?s from a sit down dining perspective. Though I visited during some 06 games and liked the new place?I had yet to actually have a full meal there. When learning an in-laws visit (particularly my wife?s baseball loving father), I thought this the perfect chance to do the full dinner test. I used opentable, which I recommend as my reservation got me the Yadier Molina snug booth on a busy Sat night (which impressed my in-laws). Once seated, our server was friendly, attentive, and knowledgeable?.but lacked some info on beer selection (we?re not wine drinkers). After Hoegaardens & calamari app were ordered, the atmosphere took over and the wait time seemed like nothing. Upon reviewing the menu you realize like most fine steakhouses--items are ala carte and can be rather pricey. Of the 4 people at the table, 2 ordered steaks (an 8oz filet and a 12oz sirloin with the shrimp add on which I recommend), the chicken tomato entree and the 2? thick pork chops (which were very large and 2? thick). For steak eaters, pay close attention to the temperature guide in the menu. My wife ordered her 8oz filet medium rare, but it came out rarer than she anticipated. On the sides, the asparagus and creamed spinach were particularly liked. From table comments, the food was delivered in a reasonable time, presentation and taste were excellent and though pricey, at least portions were commensurate. Big portions & table sharing left no room for dessert. Once dinner was over, we viewed all the memorabilia including the downstairs private dining rooms. On this occasion, no Mike Shannon, but his daughter Pat did come by to check on us. There were a few very small hiccups, but the atmosphere, food and service were top notch and highly recommend. The steak quality IMO is up there with Kreis?, but Shannons atmosphere is much better.
I went to Mike Shannon's to celebrate a birthday last weekend and my party was very disappointed in the service and food. We had two servers--the first passed us off to the second, who was not attentive or for that matter nice. My $35 filet was very undercooked (rare when asked for just under medium) and at no point did the server come back to check on us until the very end of the meal, with the dessert tray. No apologies were given on the undercooked steak, half of which was left on my plate. The quality of the meat did not seem to be the best--unexpected when ordering the filet. The busboys were almost too attentive, filling up the water glasses after a sip was taken.
It was also a little disappointing to see a family of six dining, the kids with their baseball hats on.
I would much rather go to Sidney Street Cafe--the atmosphere is more romantic, the service is impeccable...and the value is much better.
I will go back to Shannon's during Cardinals season--to have a drink before or after the game, not for their food.
Perfect for a protein-punch..
The former third baseman who hit the first home run in Busch Stadium transcended his reputation from slugger to heavy-hitter with this masculine restaurant. None other than the legendary Cardinals hero Mike Shannon has a steakhouse named after him in downtown St. Louis--a great location for corporate lunches.
Who's going to argue that there shouldn't be another great steak place with other classic American fare in the Midwest (and special to St. Louis), especially when Mike Shannon's is a classy steakhouse where you can knife-and-fork a medium-well steak and still watch a game? The restaurant remains popular among the baseball crowd before or after a rip-roaring time at the stadium.
Not so great.... I had dinner at the new location a few nights ago. The restaurant looks great, our waiter was wonderful, but the food was just not anything special. There were 5 of us and everyone's steak was overcooked. One guy sent his back after the waiter agreed it was over done, but was brought a new steak cooked exactly the same way. For the money, this is certainly not a place I would visit again.
An expensive dissapointment.. Looking for a good meal before the show we were seated promptly only to be forgotten. The waitress, when she did arrive 10 minutes later, was unfriendly and hurried. We ordered drinks which arrived timely, but were quickly left to ourselves again. The dinner was ordered and appeared attractive, but the food was cold and the prime rib was tough. When the waitress returned after we were half finished, we explained the situation and she suggested we order or food prepared differently and walked off. In all, a very expensive meal for very poor quality. We will not return.
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