Anatol's Fabric Outlet

12/11/09

LOCATION CLOSED

by lovinlife44 at Citysearch

WHY DON'T THEY REMOVE THIS LISTING? WASTED MY TIME DRIVING TO AN EMPTY BUILDING.

11/05/09

Shippping Problem needs to be corrected by them

by Hong Kong at Citysearch

I have a business in Hong Kong and I tested them 2 times on shipments here. The first 2 came just as they should. I felt they have a great website and prices were good for my needs here..... but.

The third and fourth shipment - for production of chairs - was sent by Fed Ex linking up to a local postal service. This service is described for BULK mail and catalogs. Meaning no tracking or signing at the other end.

Well, 3 weeks late and I am now out the fabric and late on my customers order and the company just says WAIT. I cannot - I have deadlines and travel problems now in the way - and they stopped communicating and will not reship the order in a proper way or credit me - no answer is their answer. They tried to save a buck on shipping and it was the wrong decision.

Fed Ex Hong Kong is surprised this service is still being offered - they thought it was discontinued. So of course, it's not their problem either.

JUST MINE!

• Pros: Great product - great website - great prices
• Cons: until something goes wrong.

07/25/09

terrible service

by eagcare at Citysearch

Worst business I have ever ordered from. I was charged for my order and they never sent it. I have had to call four times so far because it is a month and a half late. I finally just canceled my order but they haven'r refunded my money yet so I'm going to have to call again. Extremely unprofessional, unorganized and frustrating.