10/08/08

finally i found an honset mechanic

by mickeyd187

so being a woman i am weary of auto repair shops...guys covered in grease waiting to take me for a scam. but then i found st. louis auto. when you walk into the office you are greeted by the friendly women in the office. they are super upbeat and very knowledgable in automotive repair. i was amazed! and one of the owners even came out and introduced herself and discussed my problem with me (car was sluggish on the highway). before i even left from dropping my vehicle i felt completely confident in my choice to come there! when i picked up my car it ran great and i was super happy! i found the secret gem in the city. a lot of people don't even realize that they are downtown right behind the city museum! oh and another bonus is they offer a free shuttle service up to (3) miles. so not only was i super impressed with the staff and the repair i got a free ride to work!

SUPER GREAT STAFF AND GREAT AUTOMOTIVE REPAIR!!! TRY THEM OUT YOU WON'T BE DISAPPOINTED!

• Pros: Super friendly, very knowledgeable, GREAT EXPERIENCE

07/25/08

PRICE GOUGERS- AVOID!!!

by dilettaunt

I wish it were possible to give zero stars. These people are scammers and price gougers- a simple door repair (replacing an interior door handle, non-electric locks, and I provided them with the part) ended up costing me over 400 dollars. The company did not use the part provided when I brought the car in, nor was there any estimate or any indication that the repair would be so ridiculously costly. I was told it was a 'simple fix' and 'would not be any big deal'- the repair ended up being MORE than the blue book value of the car- and this is to fix a door handle! Avoid them like the plague, the "Finally, an honest mechanic" sign on their business is the biggest joke in the city!

• Pros: none
• Cons: dishonest, unfriendly, overpriced