3630 Grandel Sq, Saint Louis, MO | Directions 6310838.640749 -90.231929
Mon-Fri 8:30am to 5:00pm
Neighborhoods: Grand Center, Saint Louis
Staff is always very responsive to requests, questions and issues, both building reps and accounting reps. Very courteous and helpful. Good customer service. Over the years, some building reps are more knowledgeable than others.
We received timely and courteous replies. Thank you. – We received timely and courteous replies. Thank you.
Erin has always been very attentive and responsive.
I would like to offer an example of the type and level of service provided by the staff at Rodemyer-Christel: last year I went on vacation to Florida. Upon my arrival, I realized that I had forgotten my travel itinerary. As a result, I was completely paralyzed, since all of my information was included in it. It was a late Sunday afternoon, and in a panic, I called the after hours hotline. The representative I spoke to was very accomodating, and put me in touch with a member of the R-C team. This individual then went to my apartment, and while I guided her on my cell phone, retrieved the documents. She then faxed the information to my hotel about an hour later. I have never in my life received such kindness and consideration from a rental company before. She went above and beyond what was necessary, and did not complain once (she was happy to do it). I am so impressed with this company, and I highly recommend it to anyone.
Whenever I have had an inquiry or need of any type, Rodemyer Cristel, in particular, Erin Cusumano has been very attentive and very professional. In addition, I feel, as a homeowner, we are kept very well informed regarding anything being done in our building. Thank you for the good work.
Great. Property manager is very good and takes good care of my property. Thanks for all you do for us.
I would say the service I've experienced so far has been adequate.
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