We had a lab for 10 years that past away the weekend before Christmas and our hearts were broken.....We wanted to get another dog that our 6 month old daughter could grow up with just like my wife and I did as kids so we decided to rescue a puppy from Jewell Animal Hospital in St. Louis from Dr. Judy. We drove 2 and a half hours and we picked out our new puppy Moo (Who is spotted just like a cow : ) From start to Finish Dr. Judy went above and beyond our expectations in explaining what to look out for in our new puppy's early life especially since the entire nature of what she does there is rescue animals (from all across the country that need a home and may other wise die or be euthanized with out people like her non profit organization) no matter where they come from and there are possibilities they may have health issues because of that very reason. She is truly a professional and the Best Veterinarian that we have ever been to. My wife and I discussed several times now after having Moo for the last month how much we wished she was local to our home. She went out of her way during the adoption, in setting up the insurance and microchip information for Moo, and during the last month answer any questions that we have called her about. I am not usually one that does online reviews, however I have read a 1 or 2 bad reviews that all most made me shy away from going here and didn't want that to happen to anyone else....I would have to believe these people are the type that no matter what you do for them, they are never happy. Dr. Judy has a real passion that shine's through, and she really cares about what she does there. Rest Assured, Go here and Adopt one of Dr. Judy's wonderful little rescue's and there is no doubt you will have a wonderful experience!!!!!! Thank You for our Moo!!
I left Jewel Animal Hospital after Dr Krumrey retired. I brought my dog to Dr Smith afterwards for a short time frame. One day she had a large red swelling on the back of her leg. My dog was crying non-stop. I was the first one in to see the doctor. She came in and discussed her evening outside my door for 15 minutes all the while hearing my dog cry. I had to come out to get her and she had an attitude. No other patients were in the clinic at that time. I got medicine and a pain shot for my dog whose anal gland suddenly swelled. I never went back again.
This group should not be in animal
rescue, because Dr. Smith's (sole veterinarian running the animal hospital) heart is NOT in it for their animals.
I was a volunteer for this group for over a year. Every time I came my heart and soul went into every one of their dogs. However, I did not see the same passion from Dr. Smith. With the exception of a few of their kennel workers and mostly volunteers, including myself, their dogs were completely unappreciated by some of their staff members, but mostly by Dr. Smith. As my tenure continued, I was constantly posting videos and pictures on their social media Facebook to get their dogs, which most of them were there over a year, some publicity that they were lacking from their staff members and mostly Dr. Smith. I can't recall how many times I heard from Dr. Smith yelling at the dogs because they were making too much noise in their cages and saying to them all "I wish all of you were gone". As my time continued, there was very little adoption success, mostly because their dogs were lucky if they attended one adoption event per month. Dr. Smith instead of conducting more adoption events in different locations started to list their dogs on St. Louis Craiglist with adoption fees being waived, because as she quoted "they have been here too long", some over a year long. I guess so you hardly take them to adoption events and you don't social media them across the world wide web, what do you expect? Dr. Smith currently has two dogs in her possession (Lady and Luna) that have been there over a year and are not even on their adoptable list, giving them zero exposure and no chance for adoption. They claim to do a thorough and complete adoption process, but never once conducting a home visit prior to adoption or even a home visit follow-up, to checkup on the welfare of their adopted animal. Personally, to me that is not a thorough and complete adoption process, possibly endangering the welfare of their animals.
This is just another rescue group that hides behind their own Facebook page telling every one of their success stories. However, when an unfortunate death occurs (twice while I was there, rest in peace Taz and Roxy) they will NOT accept any blame and immediately delete other user's comments/postings that are true statements, because they don't want the public to see or read about it. When other people/volunteers do "good things" for their animals their efforts are not acknowledged but actually frowned upon, because it was not their idea. Dr. Smith must display to everyone that her heart is in it for the animals and not for your own personal gain. If not, then perhaps she should not be involved in animal rescue.
Oh by the way, this is all true. My review comments directed towards your business practice was posted here, so the public can see and read about it without your capability of deleting it.
So personable! Wow factor!.
This vet has it all. She is trustworthy, knowledgable and fun. She takes your pets health and happiness to heart. I have a pet care business, Pack Leader, Plus..., and any dog that needs a vets touch is taken to Jewell. Her clinic in South City, was an old house that was made into her vet clinic and office, which brings a sense of home and that has a special "welcoming" feel.
My pack is consistantly growing and we will always be with Dr Pat Smith and her expert staff who is sweet, curtious and kind. Please go see her, and most of the time, you dont need an appointment!
Client for life!. I took my German Shepard mix Lucy to Jewel 2 weeks ago because we noticed a lump on her side. Dr.Smith was very informative. She told us that the lump needed to be removed. We brought her back the next day for surgery. Waiting for the biopsy results was pretty awful. It turned out that she has cancer, but very it's slow moving and as long as the lump on her side doesn't come back she should be OK. The Dr. Smith and her staff at Jewell were really supportive for us during a difficult time. We will definitely be coming back for all of our pet care needs. I would recommend them to anyone.
No-Kill Shelter. This was my first experience with this Vet Clinic. We recently adopted a kitten from their no-kill shelter. Pennie was the runt of her litter, all of which were found with severe eye infections. There was a point when Pennie would have died if it hadn't been for Dr. Smith's keen knowledge and the expert care of John, the Vet tech there. They were able to save Pennie's eye and nurse her back to health. Once we adopted her, they left us feeling as though we could return with any question or concern regarding our new kitten, no matter how big or small the problem might seem. We are now 3 months a family and Pennie is the kitten tornado that keeps all of us young. We couldn't imagine life without her.
The absolute BEST Vet and staff. The service to my cats was wonderful. They have never had such a good exam and follow ups. I highly recommend this clinic to anyone who loves and cares about their pets.
The animal clinic has been there for a long time but is now under new ownership. Please give them a try you will like the way they care.
They also rescue animals and try to give them loving homes, so if you need a new pet friend they can find the perfect match for you I am sure.
The worst Animal Hospital in St Louis. I actually did a working interview at this place. It was dirty and smelly. The receptionist was not friendly at all. The Vet was rude. If anyone has taken their animals there for some kind of surgery and the pet ended up with an infection, it is because the surgery room is located in the smelly basement, where sick cats are kept in cages and ferrel cats live in the ceiling of the basement. I mean that the sick cats in cages are actually in the same room that the vet does surgeries. The smell in the basement is so strong, it almost knocks you out. After thinking about my expierence there, and speaking with another one of the applicants, I filed a complaint with the Humane Society and the Health Department. For the health of your pets, DO NOT TAKE THEM TO JEWELL ANIMAL HOSPITAL!
Unhelpful. Just talked to them on the phone, asking if I can get some prescriptions for my dog filled there. I talked to the receptionist, who passed me on to Dr. Smith. She was rude and unhelpful. Terrible manners. I would never take my dog to these people if they can't even treat you with respect in a 3-minute phone call!
After a recent move to south city, I came across Jewell Animal Hospital on the corner of Chippewa and Tamm.
Being dissatisfied with the veterinary service I was receiving at another animal hospital in the county, I decided to begin having my pet cared for here.
Located in an old renovated house, the hospital is so warm and inviting. While other hospitals seem cold, sterile (in a bad way), and completely uninviting, this hospital was the polar opposite. The small staff is warm and inviting of everyone who walks through the door. The homey atmosphere made it a comfortable place for my pet and I; and I do believe that my animal's vet experience has a lot to do with my comfort level. Dr. Smith took the time to answer all of my questions, and explained everything in a way that made sense to me; unlike other vets who explained things to me as if I graduated vet school with them.
The hospital also runs an adoption program called Judy's Forgotten Jewells, and they pull animals set for euthanasia from the city pound and jefferson county. While it seems a little crowded with all of the kittens and some dogs for adoption, you can tell they are cared for. Before anyone gets up in arms about the numerous animals; keep in mind that these animals would have otherwise been euthanized, and it's nearly impossible to stop the spread of kennel cough and other respiratory problems in the kennel atmosphere. The best thing for these animals is for them to be taken home, where they can be happier and healthier! The staff does a great job of keeping everything as clean as possible and socializing the animals -- there's not a mean or scared animal to be found!
I will keep coming back to Jewell, both for any new additions to my fuzzy family or the healthcare they may need.
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