9630 Gravois Rd Ste 101, St Louis, MO | Directions 6312338.552085 -90.324268
Mon - Fri, 8:30am - 4:30pm
Neighborhoods: Affton, Saint Louis
I saw a house on Craigslist I was interested in viewing, so I called Decca and arranged an appointment. I was expecting an important call and missed a call so immediately called back. I asked, is this, "so and so" the lady on the other end got snappy with me and said this is Deca Realty. I said I received a call from this number just now so I'm calling back. I apologized for thinking it was someone else and she said rudely that I had called that number and she wanted to know what I wanted. I said that I had called that morning and spoke with someone to arrange an appointment to see a house. She was so rude and nasty that I stopped her and said that I will NOT be spoken to so rudely and that she had better watch her tone. She said I..."caught her off guard." I told her I had things to do and hung up. She was sooo rude. I had already arranged an appointment so obviously they don't communicate because aI received ANOTHER call a couple hours later. Even after that bad incident on the phone I decided to still go and view the property. The agent NEVER SHOWED UP! Luckily, there were some men working inside who let me view the place. It was advertised as a 2 bedroom. TWO bedroom?!? One of the rooms was at the back of the house (think sunporch which was the size of a fricking mud room!) I kid you not! it was seriously probably 8x7. it was horrible. at the back of the house with the washer and dryer. the other room was upstairs! There were other houses that I was interested in viewing from Deca, but due to the FALSE advertising and HORRENDOUS services I will NEVER EVER rent from DECA! I feel sorry for anyone who may have got trapped into renting from them.
WARNING!!! DONT RENT FROM DECA REALTY!
I have lived in one of deca realty buildings for going on 3yrs and every year they have raised my rent and the building I am is in need of many upgrades and repairs I have a neighbor that has been in the building for 6 or more years and their rent is still very low I have proof of this and their unit is the exact same as mine but yet they raise my rent every year I have been in their building DO NOT RENT FROM THEM THEY ARE VERY PREJUDICE AGAINST CERTAIN PEOPLE!
very Helpful – I have lived in a Deca managed property for only a few months and so far they have been very helpful. I have called a few times for small things like paint and a loose doorknob. They are very quick and accommodating.
Always great! – One of the better management companies I have had the opportunity to work with. They are very on top of things and keep my rental in great shape.
Thanks for 3 great years! – I just want to thank you both for all your effort and work over the past 3 years. It was sometimes very difficult to be so far away from home and I always appreciated knowing that things were under control and that you guys would be on top of any situation that might arise. I know that at times we have had more than our share of fires to put out and I thank you for your patience and professionalism in dealing with the various issues that popped up over the years.
Continued use of Deca! – Deca managed my property for my parents long before it was even mine. I continued using Deca because it takes the burden of daily management of the property off my shoulders. Everyone at Deca is so very nice, professional, and efficient. I have already referred Deca to friends and they seem to be happy to use their services also.
Thanks Deca! – I have been with this management company for a while now. I have another home that is managed by another company and the results are not Deca caliber. By direct comparison I have found Deca superior in every matter. I will be handing over the second contract to them as soon as I can.
Terrible Company – I lived in the apartment for about 5 years. It used to be owned and managed by a different company. Once Deca became the new owners things became much worse. They stopped providing maintenance that was provided before. When something in the apartment broke they made excuses why they couldn't send anyone to fix it. The maintenance people and the people who answer the phones are rude. After I moved out I got a letter and it said that they were charging me a ridiculous amount of money for cleaning the apartment. A terrible company.
Terrible Property Management Company – I have had Deca Realty managing my property and they are absolutely terrible! They overcharge for their services and they don't do a good job. When they make a mistake, YOU pay for it. In any other business I've dealt with, when a business makes a mistake they eat the cost....DO NOT USE DECA REALTY as a property manager for any St. Louis, MO property. You will be sad if you do!
If you do choose to use Deca Realty Property Management in St. Louis, watch their numbers! They will try to charge you for things that didn't happen!
VERY RUDE!!! – I looked at a property this company had for rent, and I liked the place. When we looked at the house though, the guy who showed it to us, although he was very nice, he knew NOTHING about the property and could not answer even simple questions about the house. A few days after we looked at it, I called the office to try to get some more specific answers to some questions I had about the house as well as the application process. The lady I spoke to at the office was VERY RUDE! At one point she said... "Well, what other specfic answers could you possibly need?" I was completely 'floored' that a company could operate in such a nasty way! If the lady was that rude to me BEFORE I even had a house with them, i can't even image the response I would get if I called them for some kind of issue with a house I would be renting from them. I would advise to STAY AWAY from this company!!!!!
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