(314) 647-6647
7120 Manchester Ave
St Louis,
MO
63143
38.536
-90.3597
Neighborhoods: Concord, Saint Louis
08/04/09
Don't get slimed !
by TSan
I had one of the macbook pros with the bad nvidia controller that apple will replace within 3 yrs of purchase. I called machq, told them I wanted my mbp fixed and then trade it in for a new 17" mbp. The guy said no problem, they had the mbp I wanted in stock, and they would give me $900-$1100 for mine, depending on its condition. I went right up there, and found out there were NO 17" mbps to be found. They explained that "in stock" meant in stock at a warehouse in Texas. Then I found out that the $900-$1100 was NOT in-fact contingent upon the condition of my laptop. If I gave them a $2000 deposit and signed up for their "new computer for life program" they'd give me $1100, otherwise they'd give me $600. When I declined the offer, the owner explained to me that he was going to sell my laptop for $1100, and it was unfair of me to ask him to buy it for $1100. I reminded him that $900-$1100 were his numbers, and asked him if he really wanted to tell me that MY using HIS numbers was unfair, while telling me that him making a 83.3% profit on my laptop was totally fair. Apparently math makes him angry, so I terminated the discussion.
- Pros: They talk a great game.
- Cons: None of it is true.
12/08/08
OH YEAH, DEALER COST BABY!
by thestorysofar
A friend recommended this place to me. I had never heard of them but I'm so glad I know about them now! I went here to buy a new MacBook and they just happened to be having a SALE! Yes, a SALE on a new Mac! Macs NEVER go on sale so I was totally excited! I saved money on my new machine and they bought my old one. Very friendly, very product savvy, very cool. And, no mall to hassle with. Check this place out, they ROCK!
- Pros: Awesome store/parking
- Cons: none
08/09/08
mac headquarters
by Hairguy52
Wow in reading the last review i was suprised. I own a hair salon, and am switching computers to mac.. The guys at the sales desk were able to answer all of my Questions and did so with great acuity. All were very professional, and with any return calls did so quickly and professionally. I did purchase a used imac at a great price, in fact the salesman had to call his manager about the price..and yes they worked with me on that. It went quickly and painlessly. i'm wondering if the last reviewer had just had a bad day in all the crowds of tax break day and came in with a chip on the shoulder. what ever the reason...it sure was not my experience thats for sure. i truly recommend this place over other stores. at least here i felt like it was alright to show i didn't know anything about macs and ask questions. with my own business one thing i do know about is customer service...and they showed it right when i was there. Thanks Mac headquarters
- Pros: great parking and easy to find with a nice greeting at the desk
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