Great service, super helpful!.
I was using Travelocity to book all my trips, until I got stranded in Dallas and they were NO HELP. Hmph. I tried Aldine Travel, and have been using them now for about a year.
The best thing is that whenever you call, you get a real person. They also have an emergency 1-800 number, which I've used once, and that STILL gets you a real person!
After switching to Aldine, American lost my checked luggage on a flight, and the travel agency not only arranged to have it sent to my hotel, but knew where to go in the city to get clothes for my meeting the next day.