I usually dont take the time to write a review, but after seeing the scathing review left by another customer I felt compelled. I have been going to the same beautician, Billie, as long as I can remember. I have had nothing but excellent customer service. She has bent over backwards to accomodate me and make sure I am happy with my cut/color/etc. The rest of the staff has always been friendly and professional. I am sorry you had a poor experience but I am sure this was an exception and definitely not the rule.
Poor customer service.
Don't have your hair or anything else done there! There are plenty of other great salons in the St. Louis area. This is not one of them, They are very unprofesional. The owner Michelle is extremely rude and I would not advise anyone to spend there hard earned cash there!!!!! They don't deserve the one star. I had to put it there to post my review.