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Closet Exchange

11557 Gravois Rd
Sappington, MO 63126
Phone: (314) 842-8405
Citysearch

User Reviews for Closet Exchange

5 Star Rating: Highly Recommended

06/13/2008 Posted by crescentone

A great place to shop. The clothes are wonderful-clean, current, and upscale. I am always greeted with a smile, and the staff is very helpful. I have purchased some of my favorite outfits at this store. They also have jewelry, shoes, belts, scarves, and some really amazing purses. I go to consignment store all over the country and this is definitely one of the best! There is also a home item consignment store next door that is great with alot of merchandise.

Pros: easy parking and open 7 days a week

1 Star Rating: Not Recommended

05/10/2008 Posted by phars1

I can't understand the high ratings for this consignment shop, certainly not best of MO, either for buyer or consigner. Store seemed to have the usual semi-dingy stuff, plus size 90's bridesmaids dresses, etc. But the consignment side is where I was really disappointed. First, several items I brought were rejected for 'season' purposes. These included a sweater tank from anthropologie worn three times, and a jean miniskirt from j crew worn also about 3 times. I didn't ask questions, just said ok and left my originally $350 cache cocktail dress and a beaded top new with $70 tags. Later I decided to bring some new things and try a couple of the rejected summer items again. It was sunday and I had to leave them. For about 6 items including a bcbg silk sweater tank, brooks brothers sweater tank, satin theroy top, and kate spade purse in good condition among other things, I was offered $25 cash by phone. I'd thought the policy was to sell and get 50% of price so this was a surprise. Not to mention low. I said ok but that I would take back the theory top and purse and they could adjust price. When I arrived to pick up they said they actually couldn't take anything, and gave me my SIXTEEN dollar check for the dress that sold. This was surprising, considering I saw much lower quality, dated items starting at $90. I don't overestimate the value of my old clothes. Things I know are older go to charity, things that are barely worn our outgrown I consign. I will not be bringing any other items to the shop, and I'd suggest if you are a younger (20s-30s) client with quality taste that you do not either. Chances are you won't find anything in the store and you'd be much better off selling items to rag o rama on delmar or on ebay. I've started sending things to my sister in boston where she can consign to shops who recognize quality. It is too bad there seem to be none here.

Pros: seem to have high volume of merchandise, decent purse selection

Cons: questionable resale/reimbursement policy, items not that special

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