La Quinta Inn & Suites St. Louis Westport

08/01/08

50/50 Experience...

by Gremashlo at Citysearch

The motel, to start off on the GOOD/EXCELLENT side, is very attractive, with nice rooms, a great complimentary continental breakfast, and a fine pool. Also, it is located within easy driving distance of much of the St. Louis area, so it worked well for that. There is a handy convenience store nearby, as well. Their management/reception crew are very polite and know their jobs well.

ON the OTHER HAND...in the three days we were there, the very first day their attendants missed our room entirely, and we had to make our own beds, dump our own trash and call for fresh towels (on the plus side, the manager gave us the room free for the trouble). Then the NEXT day, they made up only one bed, and didn't vacuum the room for the second day in a row. Once alerted, they addressed the problems immediately. Plus, by being outside of St. Louis, we weren't very close to restaurants or shopping, and their room rates fluctuated daily, which was a bit frustrating.

We felt that we just caught them during a bad week, as the manager seemed frustrated with the situations, and deeply apologized for the inconvenience.

Overall, we'd probably stay there again.

• Pros: Great building
• Cons: VERY inconsistent room service

06/11/06

Great place to stay for a family

by izzyblum at Citysearch

Rooms are ok and the pool is good also. The staff was super nice. They guy at the front desk told us about a great palce to eat. Same guy gave the kids pennys for the water feature they have in the lobby. Good place to stay and great staff for a great price.

• Pros: good family place, great staff, good price
• Cons: not for a romantic getaway