This is without a doubt the WORST consignment shop I have ever been to. I called prior to delivering my box of clothing that I had to sell. The owner was extremely rude, I heard more curse words come out of her mouth than not. She was constantly complaining about how much she hated her job and going through my "sh**". Not only was the customer service afwul, the clothing in the store was definitly not "gently used" as it was advertised. My mother went into the store a few hours after me to see if the customer service was the same, and sure enough..she was not even greeted.