Flew in from Boston, worked all day, checked in at 7PM. First room I was given was untouched- bed unmade, towels on the floor. After a visit to front desk I was given a second room. Found second room with door partially open, again partially cleaned-bed unmade, clean linens in a pile on the floor. Third time was a charm, lost a half an hour running from room to room. Third room had a funny smell and HVAC unit did not work. My travel companion found his room unmade upon arrival and they reluctantly came up to clean. Seemed to be some issue with communication between front desk and cleaning crew! Last stay at a Double Trouble!!! By the way never offered a reduced rate, upgrade or free room. How embarrassing!!
Luxury beds and deluxe amenities help business folks and families sleep well at this comfortable mid-level chain..
Warm chocolate chip cookies greet every guest at this Hilton-owned hotel, a friendly touch that fits in with the hotel's business-casual attitude. Another way Doubletree helps its guests relax is the Sweet Dreams bed, which features a pillow-top mattress, high thread-count linens, down comforters and lots of jumbo pillows. Amenities also include high-speed Internet access, in-room coffeemaker and complimentary newspaper; properties also typically feature a swimming pool, a fitness center and a range of meeting facilities.
Had a restful one night stay on way to Pa.
Warm cookie on arrival. Super room with view of incoming planes. Kept car on lot at cheep price for week. Shuttle to airport and back with friendly and helpful driver.
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