The Face & The Body Day Spa

04/11/2008 Posted by tuckest

Great Friendly service. Not to busy. One caution is a reservation is required. Recommended spa service is a massage.

Pros: Good ambiance, great skills at their craft,

Cons: Limited parking

04/06/2008 Posted by SummyGirl

I have to say that this spa is nice to look at. The staff was snooty and I was made to feel like it was a privilege for me to be allowed in their establishment. The girl who waxed my brows was a complete snot. I was told that when I got a deep conditioning for my hair that there would be some consultation. Uhhh... yeah. They slapped some conditioner on my hair and forgot about me under the dryer for 25 minutes. I joined on my birthday and was told I would be enrolled into their spa club for free (you earn discounts for every dollar spent) well, I took the time to enroll and never got my "kit". When I told them about that the next time I went I was told that I would have to pay a service charge for a lost card. Seriously? This place might be nice and they might offer some certain people some great services. I, however, was apparently not one of the lucky few they saw as a desirable customer. I was there a total of three times. Each time I was treated the same. I was dumb to go back. Not anymore.

10/29/2007 Posted by userb3

The spa itself is beautiful, and the nail techs are very friendly and chatty. But the services don't live up to the surroundings, and there were problems with the body treatments. My mud wrap did not include the promised massage and didn't treat my full leg, and my friend's aesthetician skipped the front of her legs. I expect more from a $400 spa day!

Pros: beautiful surroundings, friendly nail techs

Cons: mediocre services, tretments do not match description in brochure

07/26/2007 Posted by jessmartin

I love getting a massage at the F&B. They have such a relaxing atmosphere and it can be a great de-stressor after a long day.

Pros: good massages, pedicures, facials and waxes

Cons: pedicures are pricey

03/25/2006 Posted by lowen22

I recently went and got a facial and I had the best service that I have ever had at any other spa in the Saint Louis area. My facial was with Kimberely. She was very welcoming and assisted me with finding products to make my face look better. I enjoyed my visit and will return soon for sure!!!

03/22/2006 Posted by mindymoo

I have a facial monthly with Kimberly and she has always been lovely. Nails with Alla and she is wonderful as well. I will keep on returning.

Pros: good parking, quiet atmosphere, knowledgeable staff

03/11/2006 Posted by starnja

Consider yourself warned! The staff and management of the Face and Body Spa have terrible customer service skills and do not deserve your money. A bridal party of seven prepaid for spa services a month in advance. On the day of our arrival, we were involved in a car accident and arrived TEN MINUTES LATE for our appointments. The spa was unwilling to work with us and made us forfeit 30 minutes of our prepaid one hour massages! They were unsympathic, unconcerned and unworthy of our patronage. The bride was not allowed to receive her massage, and they made several others wait 45 minutes before starting their manicures. Get this...the massage therapists wore gloves!! How degrading...Poor service and I would never go back. You deserve better, so someplace where your business will be appreciated.

Pros: None

Cons: Terrible Management, Poor Customer Service

03/04/2006 Posted by angel63t

Everything was a pleasure except the massage it was disappointing to say the least. I left feeling a bit aggitated because it was all fluff and no tissue work.

02/17/2006 Posted by nickinstl

I recently visited the spa and had the Men's Sports package. This included a sports massage, manicure, and aromatherapy scalp massage. The massage was wonderful. Marie did a great job. I also had a great conversation with her. The waiting area set a great mood with music and dimmed lighting. My manicure was with Inessa who has been working there for 16 years. She was courteous and very professional. My least favorite part of the trip was the scalp massage. The massage felt okay, but it took place up in the hair salon area. It was very noisy and hard to relax.

Pros: Atmosphere, Great Massage

Cons: A little pricey

01/13/2006 Posted by juliansangel

i love getting massages with nino every month. mani and pedis are excellant also with their new spa chairs. you feel like royalty. face & body spa are not know for their hair salon however, i found them to be very professional and hip stylits which are great, give them a try. i read some of the other reveiws and was shocked but some reviews were old. maybe they got rid of some management cause i've always had very nice and helpful ladies greet me. i also get facials which i love.

Pros: friendly, professional, great gift items