The Face & The Body Day Spa
St Louis, MO 63144
Phone: (314) 725-8975
03/11/2006 Posted by starnja
Consider yourself warned! The staff and management of the Face and Body Spa have terrible customer service skills and do not deserve your money. A bridal party of seven prepaid for spa services a month in advance. On the day of our arrival, we were involved in a car accident and arrived TEN MINUTES LATE for our appointments. The spa was unwilling to work with us and made us forfeit 30 minutes of our prepaid one hour massages! They were unsympathic, unconcerned and unworthy of our patronage. The bride was not allowed to receive her massage, and they made several others wait 45 minutes before starting their manicures. Get this...the massage therapists wore gloves!! How degrading...Poor service and I would never go back. You deserve better, so someplace where your business will be appreciated.
Pros: None
Cons: Terrible Management, Poor Customer Service
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