St Louis Workout

09/20/07

they won't stop billing me!!!!!!!!!!!

by sweep40 at Citysearch

I had to go into the gym to fill out the paperwork to cancel my membership. I thought that everthing was taken care of but boy was I wrong. This month (Sept 2007) alone they have billed me 3 different times. I don't live in STL anymore and its becoming an on going issue! I've spoke with people in the clubs and the owner but nothing seems to ever get done correctly.

• Pros: Loved the location when they were at the Chase
• Cons: bad bussiness people & rude staff

04/03/07

Some got it - some don't - this club does!!

by 4everfit at Citysearch

Clean club, Good Equipment. Awesome people. I've been a member at many clubs over the years; from the bells and whistles - to the basement dungens and this one is superb. I've read other reviews and quite frankly, have never experienced any of those things. They showed me their programs, I selected mine and I READ THE CONTRACT! No different than any other club I joined. The same people have been working at my club for a long time - no turnover. It opens on time, the equipment is always working, the showers were just replaced. Good people, they like their members. Interesting locations too, mall and hotels. No uniforms, no stuffy ( I'm coming to get your money) corporate feel. If you need a great neighborhood club that's first class I recommend joining. If you don't - I suggest you go somewhere else. I hope this has been helpful.

• Pros: nice people, nice staff, low key, good equipment, clean, good energy
• Cons: need more locations

03/12/07

horrible!!!!!

by erinbueh at Citysearch

outrageous!!!! this place is a scam, extremely rude staff. I told them months ago i wanted to cancel and they keep re-newing my subscription and charging me. i know several other people that have had the same problem

• Pros: theyre not charging me more
• Cons: they will not stop charging me and i have told them numerous to cancel

11/06/06

Dirty Rude Employees

by mindymoo at Citysearch

This gym is not worth any price mine is only $25 amonth. Like the girl above said the owners are scam artists out to rip everyone off. Even their employees. No wonder they have a bad attitude. The classes used to be great but now someone new took over and they stink. I need to give my 60 day notice so I can quit. I never use it anyway. The only upside is a trainer named Valeri and she knows how to train.

• Pros: Valeri
• Cons: Many

08/24/06

Not worth the price

by sweetenedmelissa at Citysearch

Equipment needs to be updated. Fair at best. The "free" training lessons that came with the membership never happened: the trainer cancelled our appointment 4 times!!! so I stopped juggling my schedule at work and rushing around like a madman trying to get to the gym for an appt that would be cancelled anyway. The classes are ok. Some are very good and intense. Some of the spinning classes my great grandmother would not have gotten a good workout from... The front desk staff are friendly. BUT word to the wise: beware of whatever type of contract you sign with them. I understand they were reported to the Attorney General for trying to scam their members. Overall: you can do better than this gym for its high price.

• Pros: its a gym so you can get a good workout; not too crowded off peak hours
• Cons: too expensive for quality of equipment; owners are scam artists

08/09/06

needs improvement

by nmeek at Citysearch

I joined about a year ago it was very worth while lately I haven't used my membership. I went in to cancel it I was told there was a 60 day notice which I understood So I said ok. The young man said how do you want to play for the last two months. I said just take it out of my checking account as unsual. He told me he couldn't do it I had to pay the last two months the day I cancelled well I don't have that kind of money right now so I told him forget it. As I walked out the door he said you know your membership isn't cancelled I said it will be .

I also had to wait 5-7 minuteds to talk to this guy. First three minutes he was waiting on a customer in the snack bar the rest of the time he was on the phone in the snack bar

THe place isn't worth the 37.95 I am paying My suggestion if you want to join make sure you know all about their cancellation proceedure I guess as always buyer be ware I would get myself in a fix like this again.. I never had this problem with the other health clubs I joined