Autotech Auto Center
O Fallon, MO 63366
Phone: (636) 978-8038
Ratings & Reviews Summary for Autotech Auto Center
What Users are Saying:
- Clear explanations
- Accurate quote
- Finished on time
- Clean waiting area
- Trustworthy
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User Reviews for Autotech Auto Center
02/19/2007 Posted by formfunc
I've been an Autotech customer since shortly after moving to the area, about 3 years ago. I've had nothing but great experiences with them, and would recommend them without reservation. They don't necessarily have the lowest prices, but on average they're the best deal--they fix things right the first time, and only recommend repair work that's actually necessary. They're also far better than I am at keeping track of what does and does not need to be done to my car! I also can say, for the first time ever, that I actually do trust my mechanic. The one time when something did go wrong with their repair work, they were quick no acknowledge their mistake, and offered to fix it for free without being asked. In terms of customer service and friendly employees, they're also far above the rest. They've happily given me a ride home several times, even when it was just to avoid a 2 hour wait. In fact, the owners were happy to drive me home themselves, when no one else was available! The receptionist is not only very knowledgeable, but one of the friendliest people I've met, and constantly amazes me by recognizing my voice on the phone even without caller ID. Overall, even though it's never fun to need work done on my vehicle, I can say that I've had nothing but good experiences. It's great to find a Christian business that truly lives up to my expectations.
Pros: customer service, reliability, trustworthiness, knowledgeable workers, high quality parts
Cons: not open on weekends, a bit hard to find
08/16/2006 Posted by bveizer
I just picked up my car at Autotech and I could not be happier. I had taken it to another place when it failed emissions, they kept it for over 1 week and could not fix it. They told me to take it to Autotech, that they would be able to fix it. Autotech gave me a ride home and picked me up when it was done, and they got it done in 1 day. They even took it back to the emissions station to make sure that it would finally pass. While they had my car, they also changed the oil and fixed a broken light (the other shop didn't even ask me about these things). They were so friendly and they answered all of my questions. I will definently be taking my car there from now on.
Pros: Everything!
Cons: not open on the weekend
