Maiden Voyage Bridal

10/26/2007 Posted by lissa222

i shopped at maiden voyage last week end in spite of the fact that they were very busy. ( my consultant had to help me and 2 other brides because they were short handed that day,) she brought in exactly what i asked for, and tho i have a very small budget, under $500.00 she did everything to find what i wanted, and even suggested a bridesmaid gown to save me money.... at first i did'nt want to tell her my budget, but she explained that they have so many dresses and so many prices that she could help me better if i told her. i was embarresed because i don't have much money, but by the end of the appointment i had decided on a dress from this store, and felt so beautiful! don't always believe negative reviews, some girls really are bridezilla

Pros: helpful personell

Cons: none

1 out of 1 people found this review helpful

10/26/2007 Posted by clb23

i got my wedding dress and all my bridesmaids dresses at maiden voyage. two of my bridesmaids were very hard to fit, very big in the top, one was a size 18, but the staff and seamstress at the store made it all so easy, the dresses did need some changes after they came in due to my friend's unusual measurements, but the price was very reasonable and it looked great on my wedding day. i really don't believe some of these reviews, how did that girl say the store ordered the wrong size? when i ordered my dress, i had to sign a contract, everything was on my reciept and explained to me as to what size i ordered and what color i ordered also, thats ridiculous to say a store wrote over a tag with a pen.... no one there seemed like an idiot to me.... i send all my friends there the selection is wonderful and the staff friendly and helpful

Pros: ambience service

Cons: none

1 out of 1 people found this review helpful

10/24/2007 Posted by jcb5249

After shopping many bridal shops we found the PERFECT DRESS at Maiden Voyage. Problem was I had read two poor reviews (on this site) and I was nervous to purchase our dress at this store. I had a frank discussion with the owner, Anne, and she explained to me how long she had been in business and these two reviews were unfair and that she had not been able to tell her side of things, and that all the years she had been in business had produced masses of HAPPY brides. I told her that we would take her on her word and we purchased our beautiful dress. It is now three days after the wedding and we are still reeling from excitement and happiness of the event. Maiden Voyage delivered in a timely fashion a beautiful, flawless gown. The alterations made were free and were the expected length and side seam adjustments. The shop itself is elegant, the sales help was patient and friendly. The seamstress was a "stitch"! Forgive the pun, but she was! We left with our dress loving Ann and her staff and we hope that you will investigate the shop for yourself. Too many times sour grapes spoil things for others. Don't take an anonymous person's word for it. (mine included) Visit Maiden Voyage and make your own judgements.

Pros: Ambience, service, selection

10/21/2007 Posted by jennidavis

DO NOT GO TO MAIDEN VOYAGE! The sales staff was incredibly RUDE! The employee helping me was more interested in putting dresses away than helping me find or try on any. She continually left the dressing room door open to the busy other rooms even though I would close it each time. The two staff members would whisper and giggle to each other- always comforting. The dresses are all kept in a separate room that you are not allowed in. PLUS, she continued to bring out dresses that were $1,000 above my budget! I felt sick to my stomach the entire time I was there. I did not feel like a bride or even a customer. I read the other review dated 8/9/2007 and I just thought I'd mention that the name of the commenter was the same name as the person who helped me- a coincidence?

Pros: Beautiful Gowns

Cons: RUDE, EXPENSIVE, BROUGHT DRESSES WAY OVER MY BUDGET

08/09/2007 Posted by amyvogt

our family has now purchased four wedding gowns (two daughters, tow daughters in law) fifteen combined brides maids gowns, mothers of the bride and groom from maiden voyage bridal, and i would refer them to any one any where they have a wide selection of beautiful things in all price ranges and the service was outstanding i don't know what we would have done without the wonderful help of the owners and staff. i''ve read the complaints of the other people on this space, and i can't imagine this was there experience at this store. but every one knows, you just can't please some people....... ever watch bridezilla on tv?

Pros: friendly knowledgable consultants

Cons: none

10/14/2006 Posted by obx2006

My sister got married last month. They ordered the wrong size and then tried to cover it up by claiming they didn't. They were suppose to order a size 12, but ordered a 10. It was hard watching my sister try on a dress knowing they had made a mistake and wouldn't admit to it. And...she had lost a couple pounds since the fitting...not gained! She then had to pay $300 in alterations for THEIR mistake of ordering the wrong size. They had to take the dress out and it left 2 tiny holes from where they took it out. To add to the drama...my Mom also got her dress there and needed to have it altered which we expected. However, the seamstress made the dress too tight and so she had to have it altered again. After the 2nd alteration, it was still too tight. In the end, my Mom paid $180 and it STILL didn't fit. She then took it to a local seamstress in which she said that there were a lot of mistakes in the alterations and it was way too tight. She charged my Mom $10 to fix the mistakes. My Mom called and spoke with lady who owns the shop about the situation and she would not admit to the mistakes. Terrible business and certainly a place that is trying to get the most for their money rather than work with their custumers.

Cons: extremely expensive and do not take care of their custumers...focus only on making money

1 out of 2 people found this review helpful

04/12/2006 Posted by golfball05

A month before my wedding, I called Maiden Voyage several times concerning the anticipated delivery date of my bridal gown but they said they did not have a delivery date. Maiden Voyage had to rush my order to get my dress which arrived 2 weeks before my $50k wedding. The dress was supposed to be a size 10, but instead, was a size 12 bodice and someone had used an ink pen to write size 10 on the inside label which was upside-down. The skirt and train were misshapen and the bead work was loose. The seamstress smelled like cigarettes. The manager would not refund my $ and said this was a final sale. Two weeks before my $50k wedding, I had to buy a sample gown from a different store and order a new veil and shoes. There was no custmer service after I paid for my dress.

Cons: Poor Service, Late Orders

1 out of 2 people found this review helpful