Franklin Room

11/30/08

Just Married by Jenn S. at InsiderPages

Contributor at Insider Pages

We just held our wedding reception this November at the Franklin Room and had a great experience. I had read the previous reviews and was a little nervous about our wedding being there, but all in all, the night was great. Some pros: food was good. Not the best I've ever had, but definitely good (we had the carved roast beef and ham as our meats.) It was hot, fresh, and there was plenty for everyone. The price is extremely affordable. The servers and staff are very polite. The room is beautiful and not like many others in St. Louis. It does not have the banquet room feel to it and we loved the high ceilings and all hardwood floors. Cons: very strict guidelines. Gary and Hank, the two managers, definitely have their own way of doing things. There are specific rules, but if you're not a Bridezilla you will be fine. Another con is that you only have the venue for four hours. We hoped to extend our until midnight, but had to end at eleven. Overall, I would definitely recommend this to friends and we received many compliments. If we did it over, we would still have it at The Franklin Room.

09/05/09

TERRIBLE!

by EventCO at Citysearch

The managers at this Hall are terrible to work with -- they are difficult, rude, and very unprofessional -

WARNING!

DO NOT HOLD YOUR EVENT HERE!

• Pros: Big Room
• Cons: No Elevator - Terrible to work with

10/19/08

Do not choose this hall for a wedding reception

by gullsd at Citysearch

My wife and I had a very bad experience planning a wedding reception at the hall.

The 2 older managers are very difficult to work with and promise the world. Seating was a huge problem! They kept changing their story abotut how many people they could accomodate in a uniformed manner. We were not allowed to taste the food. We only allowed a limited time to decorate the hall before the wedding. We ended up not having our reception at the facility because the story kept changing.

The 2 guys would not give our deposit back. I should have listened to friends in St. Louis. Many folks told me not to have a reception due to their personal experiences at the hall. We should have listened.

Please look elsewhere because you will be disappointed. It's the most important day of your life and we are lucky we did not have the event at the Franklin Room.

12/30/07

Winter 07 Wedding

by winterbride1 at Citysearch

We had our wedding reception at the Franklin Room in November. We looked at many facilities before deciding on the Franklin Room. The room is like a beautiful old fashioned ball room. The managers are very organized and helped us have a worry free night. They were constantly asking if there was anything they could do for us. The food was delicious and served very quickly to enable us to enjoy a wonderful time with our guests. There is no elevator but the management discreetly accommodated our guest that needed assistance up the stairs.

• Pros: Organized managers, good food, excellent service

08/25/07

Loved our Reception at Franklin Room

by sandpipr10 at Citysearch

We loved our reception in this beautifully restored and elegant venue. Everything about our reception went smoothly, and we received many compliments on the food, the atmosphere, etc. We found the owners to be upfront and professional. Great experience!

• Pros: Beautiful venue
• Cons: No elevator to reception room

09/10/06

Wedding Reception Venue

by nmk5995 at Citysearch

I had my wedding reception here. The hall was beautiful but the two men who run the hall are very hard to work with. They would not let me visit the hall again after booking with them, even though i wanted to see it again to decide on decorations. They would not allow a taste testing of the food and the food turned out to be horrible. They would not turn up the air for us even though it was very hot in there. They told us what we needed to here to book and then backed on promises. GET EVERYTHING in writing from them.