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St. Louis Shopping 2007

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Portabella Restaurant

15 N Central Ave
Clayton, MO 63105
Phone: (314) 725-6588
Fax: (314) 725-6631
Worst experience I've EVER had!
1 Star Rating: Not Recommended

08/06/2006 Posted by estacyd

After recomendation from a friend we decided to take my girlfriend's parents here. The night started out ok as we had bottle of red wine and it was great. We enjoyed the first bottle and decided to get another. When that one came, the owner of the place had my girlfriends father taste it to make sure it was okay. He enjoys wine very much and knows quite a bit about wine quality. As soon as he tasted the second bottle he knew it was not right. It had gone sour. This happens from time to time, no big deal. The owner in a very snooty tone suggested that it was probably the glass she had poured it into. She ended up bringing a new bottle from the cellar and again, the wine was not right but a touch better than before. Since we didnt want to cause a scene we accepted the bottle and continued with our orders. 2 of us had the lobster bisque to start and i must say it was the worst bisque I have ever had. It was thin and extremely bland (gimme Bristols bisque any day!). At this point we had a little bit of bad taste in our mouthes but thought the entrees would make up for it. Wrong! My tilapia must have been boiled in water..it was spungy and tasteless and there was a quarter inch of water soaking the bottom of my plate. They also served it with french fries....you heard me right, french fries!! They were soggy from the water on my plate. The other 3 people in our party had horrible meals as well. We expressed this to the waitress (who did a fabulous job) and she asked if there was something else she could bring us. At this point we had all lost our appetites so we said we would call it a night. This is where you would expect the owner to try and appease her disatisfied customers. Wrong! She accused of eating our meals even though we took two bites..she then wanted us to pay the entire bill even though none of us ate anything...she made us feel like we were unclassy and doing something wrong. We left hungry and mad. Take my advice, eat elsewhere!!!!!!!!!

Pros: Wait staff was firendly. Ok Atmoshpere

Cons: Owner was unbelievably unprofessional and downright rude!

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Editor's Review

Exceptional house-made pastas and elegant atmosphere perfect for intimate dining.  See the full editorial review.

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Restaurant Information

Parking

  • Lot
  • Street

Hours

  • Mon-Fri 11am-2pm
  • Mon-Thu 5:30pm-10pm
  • Fri-Sat 5:30p-11pm
  • Sat 5:30pm-11pm
  • Sun 5p-9p

Payment Types

  • American Express
  • Discover
  • Diners Club
  • Visa
  • MasterCard

Cuisines

  • Seafood

Amenities

  • Business Dining
  • Notable Wine List
  • Romantic Dining
  • Group Dining
  • Quiet
  • Dine at the Bar

Recognition for Portabella Restaurant

2005 Audience Winner - Power Lunch
2005 Audience Winner - Wine List

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