11/06/09

Worst Experience

by t22tigger

My family and I decided to eat there today since we were on the Hill shopping. We entered and were never greeted by anyone, then the bartender noded at us to take a seat. After sitting down we were approached by a server, took drink order and brought them. We all decided to eat there lunch "special", that they advertise on their website, 12 different selections for 7.99. After we ordered my dad saw the man behind the serving line eating some food out of the steam table pan.Then the man disapeared for like 15 mins or so, then we saw the same man sitting down at a table talking to some people and touching his hair and head, he then got up went back to the serving line,never washed his hands, and proceded to eat some more food with his bare hands. Then my father saw him cut up some meat, throw some back in the steam table with his bare hands, and then take some for himself, dip it in the au jou sauce and eat it, and then continue to serve food. This was the end for us, we stopped a server and told her about it, she watched him do it too and then she said how gross it was and that she only had 2 more months to work there. She then approaced the man and told him we had been watching him eat out of the pans. Our server came back over and we told him we were leaving and he didnt even say he was sorry. I think he took the man in the kitchen to talk to him but it didnt seem he was too surprised at what we had told him. We then asked to speak to the manager, and our server informed us he was the manager. This is the worst experice I have ever had! I am myself a waitress and I would never dare to the things they did there! Pass them up and go somewhere else, unless you want to get sick the next time you eat out!

• Cons: Slow service, uncleanly employees

09/26/09

Worst pizza ever!

by jendon06

We went to Rigazzi's on a friend's recommendation, but we also checked out some reviews before hand. The reviews weren't great, but seeing that our friend said it was "ok" we figured it couldn't be that bad. It was. The cheese looked like plastic, the crust was hard, and the sauce had absolutely no redeeming qualities.

Would not recommend, will never go back.

Also, the pizza is served cut in squares, not triangles. But that is neither here nor there.

• Cons: Terrible pizza

02/03/09

Consistently the best

by Chris0191

I've been going to Rigazzi's for many years, and after moving from St. Louis, I always make a point to eat there when I'm visiting. I just ate there when in town for the New Year and it did not disappoint! Rigazzi?s is by far my favorite place on "The Hill". I highly recommend any pizza, the toasted ravs, and mostaccioli --always delicious!

01/19/09

Rude is Service

by hammerlynne

If you go there expecting to have waiters that care if you get what you ordered then you will be disappointed. We order a pizza with hardly any cheese and got a Provolone Party, and we didn't get the right wine either. But our waiter was OK with what we got. We weren't so we won't be back.

• Pros: Strong vodka tonic
• Cons: Needed the strong vodka tonic

01/05/09

Horrible

by willetta

I dined here for my birthday this weekend, and the food was horrible. The waiter was very rude and unfriendly. There was imitation crab meat in my pasta and the sauce was watery. The salad seemed to have been dumped into a bowl out of a bag of lettuce. I would not suggest this place to anyone. There were three of us eating and everyone's food was horrible. My dish claimed to be linguine loaded with seafood. What I got was overcooked fettuccine with imitation crab meat and 3 shrimp chopped into small pieces. I've eaten Budget Gourmet meals that tasted beter

• Pros: none
• Cons: everything about this place

07/23/08

Disappointing and Disgusting

by gigglegirl123

What a disappointment! The food at Rigazzi's was over-priced, foul, and not worth the drive. Upon arriving, we ordered an antipasta salad and toasted ravioli appetizers. The antipasta was nothing but a few coldcuts and processed cheese slapped on a plate with whole olives, carrot & celery sticks, and a bowl of anchioves. They shouldn't have bothered. It would have been better if they put a can of Cheez Whiz and an open package of bologna on the table. Boring, no presentation, and no taste. I mean, really, who puts Velveeta on an antipasta salad? Toasted ravioli tasted as if it had been re-heated, and re-heated, and re-heated again. The ravioli was tough and hard to chew and the marinara sauce for dipping was watery..basically some tomato puree' swimming in a bowl of water.

I ordered the shrimp scampi pasta and a fellow diner ordered the spaghetti with meat sauce. Neither entree' was edible. The shrimp was way past it's eat by date, and the pasta was bland and hard. Yet again, watery underneath. The spaghetti with meatsauce was just as foul. Bland, boring, and no taste. I've had better at Olive Garden.

I don't know anyone in their right mind who would recommend this dump to anyone, ever. The service was fair. But this place is definately one that should be booted from the famous "Hill".

• Pros: no wait to eat
• Cons: food

07/17/08

Disappointed Beyond Belief Part II

by LookN2Eat

Our pizzas were delivered covered in a processed cheese product that St. Louisans foundly call Provel. This sliced product remotely resembles cheese in appearance, yet its taste and consistency is closer to melted plastic wrap. The pizzas' traditional oven-baked crust was burned and the thin spread of sauce might have come from a Chef Boyardee home kit. Unable to finish a single slice, we called for the check and a couple of take-out boxes. The $65 tab was incredibly steep for such a miserable dining experience. Back at home, we tested the pizza on our indescriminating teens, who quickly tossed the pizza in the trash after a single taste. As our stomachs rumbled, we checked the Internet for some insight into the mystery of Provel and possible side-effects for injesting such an unnatural product. We were shocked to find that many restaurants on The Hill incorporate this mutation into their pasta dishes as well. Further research revealed, much to our relief, that Provel is rarely found outside St. Louis. In a way, this abomination has been quarantined to the city limits. I have resolved myself to help keep it that way. If the word of such a product being used in Italian cusine spread across the Atlantic, the international outcry would be deafening.

11/29/07

worst restaurant in my life!!!

by chatoline

I have try many many restaurats and this one was the worst. knif was dirty, fork was uneven, lots of bread (hard, old) food fried and refried. but not only that they say the best seller is shrimp something, which was tons of butter and garlic...

04/24/07

poor on all levels

by marysgold

This cannot be considered good food. The red sauce was bland & tasteless, pasta was mushy..

Salads were limp & too cold to have any flavor, the bread was boring like brown & serve rolls....

Unfortunately they seem to think serving you a large quantity of this unpalatable stuff makes up for the very poor quality, not in my book it dosent . It translates into having " a very poor opinion of your customer. "

Who needs that when I am giving them my hard earned cash. Next time I will look for the Olive Garden in St Louis and at least have an edible meal.

• Pros: parking , fast seating
• Cons: caliber of food was poor

07/01/06

A really fun place to eat.

by ktsnina

We have been going to Rigazzi's for over 30 years and still enjoy the dining experience in the restaurant. They provide a quality product for a reasonable price and despite the wait the dining is worth the wait. A good place for a family to go on a limited dining out budget.

• Pros: Good value for your dollar
• Cons: Sometimes have a long wait for a table due to volume of business