04/20/09

who needs attitude?

by hivelozity

first...they offer nothing that cannot be found elsewhere for much less...and they are certainly not worth tolerating any attitude...price notwithstanding...even if i shop the big apple or out west...i don't care WHO carries the label...if the "help"...thats what they are...displays ANY attitude with me...my money...and my wallet...goes right back out the door...guys...go elsewhere...

• Pros: zip
• Cons: WAY overpriced

02/01/09

Overpriced, bad return policy, unhelpful ownership....avoid

by JamesRandall11232

First of all, every single thing that Sam Cavato sells is extremely overpriced. Literally, every...single...thing. The average price of the ties that I saw was $160. For a tie. Even their "Sam Cavato" brand products were much too overpriced. It was about $240 for a sweater. I can go to Marshall's and buy the EXACT same item (last year's model perhaps) and it would only cost me $50. Sure, they might claim that their customer service is worth spending the extra money for. However, that brings me to my next point. The men working there might be the most deceptive salesmen in the world. I went (only because I had a gift card) and decided to only buy items which were on sale. However, the items on sale are on sale for a reason...a reason which they completely go out of their way to not tell you: defective merchandise. That $240 sweater I mentioned? I got it for $80. However, upon getting the merchandise home, I noticed a faded, yellow, horizontal line going across the front. That goes to my final point: their return policy. Upon discovering the defect, I proceeded back to the store and attempted to return the sweater. Impossible. The only thing they would give me was a store credit. Upon realizing the most I could get with an $80 store credit is a pair of socks, I thought I might try and get the sweater professionally dry cleaned to get the stain out. No such luck. Finally, after all that, I went back to the store and pleaded with the manager to at least give me a store credit at that point. I figured a pair of socks I can wear is better than a sweater I can't. No luck. After a dry cleaning, the return policy (which is written nowhere on the receipt) apparently says that you can't return the item. Avoid the place. Save your money and your sanity.

• Cons: Overpriced, poor service, not good value

A store for the high-profile clotheshorse.

by Contributor

The Inventory
One of the best--and priciest--menswear stores in the area, Sam Cavato caters to an international clientele. You certainly won't see yourself coming and going. Look for suits by Oxxford, Brioni, Zegna, Canali and Hickey-Freeman among others. Accessories are equally elite.

The Service
In sort, it's exemplary. Well-trained staff will help you find just the right thing for your lifestyle and make sure it fits as it should. Alterations are professionally done. Though you may detect a touch of attitude, stand your ground. Serious shoppers are always welcome.